PRIMARY GROUP

Primary Force Security Services

Primary Group provides SIRA licensed highly trained static Security Guarding Services by our guards possessing ex-army or ex-police background that creates a safe and secure environment for the tenants, staff and visitors 24 hours a day, seven days per week. The primary objective of the Security Service is to safeguard client’s property, prevent un-authorised access and provide a sense of safety and security.

Static guards (unarmed) are available under Primary Group to secure the safety of your facility. Static guards or as known as onsite security officer involve guards with less harmful security equipment that will bring no harm while performing their duty. We provide skilled and experienced static guards that can effectively secure your building such as residential, commercial, hotels, hospitals, schools, offices or warehouses, control the crowds, and politely handle any attempted burglary or theft cases.

Our proposal is geared to provide a robust solution and methodology for your security needs, with the ultimate objective to achieve both the safety and integrity of your premises.

Security Services are managed from a Central Security Control Room. Primary Group provides Security Services on a continuous basis which include the following elements:

  1. Responding to security incidents
  2. Mobile and Foot Patrols
  3. Surveillance and monitoring systems e.g., closed circuit television, access control system, elevator system, fire alarm system
  4. Access Control
  5. Responding to security related emergency incidents
  6. Incident reporting
  7. Responding to fire alarms
  8. Primary Group’s security guards have all gone through a rigorous selection process. Primary Group conducts comprehensive training in collaboration with Dubai Police, covering every aspect of the latest security procedures for;
  9. Industrial premises
  10. Commercial and residential buildings
  11. Shopping malls
  12. Hotels
  13. Government buildings
  14. Schools
  15. Hospitals
  16. Universities

His/her primary job will be to monitor all persons entering /exiting the facility. High end customer service will be delivered to all staff and visitors.

We establish a positive working relationship with your Management / supervisory team to establish:

  • Your input in selection of all staff
  • Innovative and flexible security practice applied to the benefit of your business and operation
  • Well trained staff
  • On-going training and assessment of employee performance
  • Flexibility in adopting and adjusting to the latest and most efficient working practice
  • Efficient and innovative communication methodologies
  • Innovative self-developed incident reporting and recording systems
  • Cost saving and initiatives re operational efficiency & performance
  • Active involvement with the Client re operational & contingency planning

Responsibilities

  • Protect client’s property and staff by maintaining a safe and secure environment
  • Observe for signs of possible crimes or disorder and investigate disturbances
  • Act lawfully in direct defence of life or property
  • Apprehend any suspicious persons / violators
  • Provide, check, verify and issue premise access, permits and passes for ins and outs of the premises
  • Report in detail any suspicious incidents
  • Patrol randomly at regular intervals of the internal and external perimeter of the premise
  • Monitor, log and control access at building entrances and vehicle gates
  • Watch alarm systems or video cameras and basic knowledge to operate detecting / emergency equipment
  • Perform First aid or CPR
  • Trained Security officer with SIRA permits and licenses
  • Ability to operate detect basic systems and basic equipment’s
  • Excellent knowledge of public safety and security procedures and protocols
  • Surveillance skills and detail orientation as per SIRA regulations
  • Highly trained, professional staff with integrity.

Operating Hours:

Security – 24/7

We have clearly defined safety management responsibilities at all levels of the organisation which are embedded into our staff objectives.

The management and support of Health and Safety at your facility will be undertaken in line with the standards defined by ISO and OHSAS.

Value Added Services:

  • FM Coordinator shall be provided to the client Free of Cost
  • Additional staff deployment in case of Special Events including set up and event operations
  • Security guards will be provided Free of Cost for Special Events equivalent to 50 man-days
  • Staff with a flexible attitude
  • Additional support with regards to Third Party Suppliers
  • Painting support if required
  • Additional MEP support staff to monitor the PPM if required
  • 24/7 Emergency call out services at no additional cost