Who We Are
The provider of Integrated Facilities Management Services.
Primary Group is also an established facilities management provider in the UAE offering a complete range of services from Security, Cleaning, maintenance to management solutions.
We continue to successfully manage some of the region’s most prestigious projects and clients by looking after all aspects of facility management thereby easing considerable amount of pressure off the client.
With our bespoke solutions tailored to meet and improve the effectiveness of your business, we continue to solidify our standing as one of the leading names in the industry across the UAE. We push ourselves to continually innovate and develop with the use of new technology to deliver quality services to our clients at very competitive rates.
Our Mission is to provide a range of integrated facilities management solutions, which are recognized as providing value for money whilst delivering world class services.
To be the top provider of a portfolio of facilities management and outsourced services to the UAE’s most prestigious projects and clients, bringing world class best practice, operating efficiencies, effective service delivery and value for money.
At Primary Group, we ensure that:
- We will always take a professional and flexible approach.
- We provide cost effective performance.
- We integrate effectively and fully into our client’s organizations.
We provide an environment for all Primary Group staff that:
- Is supportive and understanding of personal needs.
- Recognizes the importance of individuals.
- Fosters respect for individuals.
- Is open and provides communication in both directions.
- Promotes the development of new ideas and initiatives.
The responsibility of Primary Group’s Management will be to:
- Provide a clear insight into our business and its processes.
- Provide a depth of capable management.
- Ensure maximum responsibility is devolved to the point where it will be most effective.
- Create strong and committed teams.
- Ensure policies, procedures and processes are fully understood and complied with.
HSEQ – HEALTH, SAFETY, ENVIRONMENT AND QUALITY
Our commitment to HSEQ, Health, Safety, Environment and Quality, is embedded in all aspects of our business and at all levels from Top Management streamed down to the entire organization.
We at Primary Group continuously strive to prevent accident occurrence and to minimize risks to the health and safety of our employees, customers and the community. Our target is “Zero Injury”.
This is reflected through:
- Training programs, workshops, campaigns;
- Ensuring that our suppliers and subcontractors share and adhere to our objectives, targets and commitments;
- Dedication to continual improvement by monitoring services, performance evaluation, setting objectives and targets;
- Compliance to relevant HSEQ requirements and standards;
- Information sharing with our customers;
- Assessing and where possible reducing environmental aspects and impacts;
- Social responsibility, sustainability programs and initiatives;
- Delivering high quality services.
CORPORATE SOCIAL RESPONSIBILITY
At Primary Group we take our Corporate Social Responsibility (CSR) seriously and are committed to continuously developing our approach towards CSR. Primary Group strives at all times to achieve a dynamic and positive safety culture. We have clearly defined safety management responsibilities at all levels of the organisation which are embedded into our staff objectives.
The management and support of Health and Safety at your facility will be undertaken in line with Workbook.
The application of good Health and Safety practices result in a safe working environment for our employees, our customers and the sub-contractors that we will manage with the subject being an integral part of any induction process.
Our Commitment to CSR includes:
- Protecting our Environment
- Ensuring a safe and healthy work place
- Employee Engagement
- Community Involvement